Openhouse — terms of delivery
Who we are, and what happens if this goes wrong.
You were sent a finished website you did not order, and asked for $599. That is an unusual way to be approached, and it is fair to want the whole arrangement written down before you type a card number. Here it is, on one page, in the order the questions come.
Issued 24 August 2026Applies to every site we buildSix sections
§ 01 — what $599 buys
One payment. $599 USD. There is no second invoice.
It is not a deposit, not a first month, not a starting price. You pay once, at activation, and the site goes live. You then have 14 days to change your mind, refunded in full — § 03 below. Here is the whole of what that payment covers.
- The finished siteThe site exactly as you previewed it. Same pages, same words, same layout — nothing is held back for a higher tier.
- Your content, your tradeYour services, your hours, your area served, and the pages your trade actually needs. Written, not left as placeholder text.
- Mobile layoutEvery page composed narrow-screen first, because that is the screen your customers are holding.
- A working contact formMessages from the form arrive in your email inbox. There is no dashboard to log into and no app to install.
- SEO setupPage titles, meta descriptions and structured data, so search engines read what you do, where you are and when you are open.
- Your domain, connectedWe connect a domain you already own. If you do not own one, we register one for you — in your name, and it is yours.
- Hosting and SSL, 12 monthsCounted from the day the site is activated. No monthly fee in that first year. Nothing to cancel and nothing to forget.
- One round of revisionsAfter activation, send your changes in one go — words, photos, sections, the order of the whole thing — and we make them.
Not included at $599
- EcommerceNo shopping cart, no online payments, no product catalogue. The site does not sell things for you.
- Booking systemsWe can link to a booking tool you already use. We do not build one and we do not integrate one.
- Ongoing content writingAfter your revision round, new pages, articles and seasonal copy are separate work, quoted separately.
- After the 12 monthsHosting has to be renewed. We send you the renewal price before the year is up and you decide then. Nothing renews on its own and nothing is charged to your card silently — a renewal only happens if you say yes and pay it.
§ 02 — how the preview works
Nobody can see it but you.
We built your site from information your business published itself — your listing, your hours, your services, the things your customers already find when they look you up. Then we put it behind a code and sent you the code.
- The code is privateYour access code opens one link, and that link is only in the email we sent you. It is not guessable and it is not listed anywhere.
- Not indexedThe preview is blocked from search engines. It does not appear in results, it is not linked from this site, and it is not published anywhere.
- Say no and nothing happensIf you never activate, the site is never published and you are never charged. There is no invoice for work you did not ask for.
- Deleted after 90 daysA preview that has not been activated is deleted 90 days after we sent it. The site goes, and so does what we gathered to build it.
§ 03 — refunds
Fourteendays from payment
full refund
$599 returned in full
to the card that paid it
no reason to give
Change your mind within 14 days of paying and you get all $599 back.
You do not have to give a reason. There is no form, no phone call, no retention offer and no questions about what went wrong. One email to openhouse@sparklescorp.co with the word refund is enough, and we start it the same day we read it.
The money goes back to the card that paid it. Stripe handles the return and it typically lands in 5 to 10 business days, depending on your bank.
The site comes down and you owe nothing further. If we registered a domain for you, it stays registered in your name.
§ 04 — your content and your site
You own the words, the pages, the domain and the site itself.
- You own it outrightFrom the moment you activate. Not a licence, not a rental, not a subscription that holds your own address hostage.
- Leaving is a file transferAsk and we hand over the files — pages, styles, images — in one archive, by email. Take them to any host or any developer you like.
- We do not resell your contentYour words, your photos and your business information are used to build your site and nothing else. They are not sold and not reused for anyone else.
- We do not lock the domainYour domain is registered in your name. You can move it whenever you want and you do not need our permission to do it.
§ 05 — privacy
Three things are held. Here they are.
No cookie banner theatre and no forty-page policy. This is the complete list of what Openhouse keeps about a business, and underneath it, what happens to everything else.
- Public business informationYour business name, trade, address, hours, phone number and services — as published by you on the open web. Held to build the preview.
- The email address you giveThe address entered at activation. Used to send you the site, your receipt, and answers when you write to us.
- Anonymous page countsHow many times the preview was opened, and when. No names, no tracking across other websites, no advertising profiles. Held so we know whether the site was looked at.
- Card details — never heldPayment is handled by Stripe. Card numbers go to Stripe and never touch Openhouse. We cannot see them, and we do not store them.
- Never sold, never sharedYour data is not sold, not rented and not passed to third parties for their own use.
- Ask and it is goneWrite to openhouse@sparklescorp.co for a copy of everything we hold about your business, or to have it deleted. Deletion is permanent and we do it on request.
§ 06 — how we contact businesses
We only write to you once your site exists.
Most cold email costs the sender nothing, which is exactly why there is so much of it. Ours costs us a finished website before a single line is sent. That is the whole discipline, and it decides everything below.
- The work comes firstWe email a business only when its site is already built and finished. No campaign goes out ahead of the work, so nobody is written to speculatively.
- Published business addresses onlyWe write to the address a business published itself, for business enquiries. We have never bought a list and we do not contact personal addresses.
- One follow-up, at mostAnd only if the preview was actually opened. If the first email was ignored, there is no second one.
Reply with the single word “no” and your record is deleted — permanently, and immediately.
The site we built is deleted with it. There is no unsubscribe funnel, no “are you sure”, no follow-up, and no second campaign in six months. One word ends it for good.
If a site was built for a business that would rather not have been contacted at all, that is a cost we carry, not something we ask them to argue about. The delete is unconditional and it does not require a reason.
Questions about any of this go to the same place as everything else: openhouse@sparklescorp.co. A person reads it and answers it.
Company identification
- Trading as
- Openhouse
- Contact
- openhouse@sparklescorp.co
- Website
- openhousesites.com